When Are Car Rental Deposits and Guarantees Returned?

The policy of collecting a car rental deposit and a guarantee (such as a check or promissory note) is a practice common only in Iran. In contrast, car rental companies in European and Gulf countries typically do not have this requirement.

In Iran, companies collect a deposit and a guarantee document from the renter. They do this due to limitations on importing new-model cars and high maintenance costs. This action ensures peace of mind for the vehicle owner.

When you return the car, experts first inspect its technical condition and paint. If the vehicle has no issues, the company returns all received documents and the car rental deposit in full to the customer.

The company also provides a receipt confirming the return of all items. This receipt verifies that the customer no longer has any car rental deposit or guarantee held by the company.

We strongly recommend renting vehicles only from reputable and experienced companies in our country. This prevents potential problems regarding the return of your car rental deposit and guarantee. Unfortunately, some customers have reported that after returning the vehicle, the lessor (rental agency) refused to return their deposit. This situation caused significant problems for them.